```html Privacy Policy - Olive Media

Privacy Policy

Effective Date: 08 June 2026
Last Updated: 08 June 2026

Olive Media ("Company", "We", "Us", or "Our") is committed to protecting the privacy and security of our customers, website visitors, merchants, business partners, and users.

This Privacy Policy explains how we collect, use, store, process, and protect information when you access our website, software products, digital services, web applications, mobile applications, APIs, and other related services.

Company Information

Business Name: Olive Media
GST Number: 09MJZPK0648G1ZD
Website: https://olivemedia.in

By accessing or using our website, software, products, or services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Business Nature

  • Custom Software Development
  • Web Application Development
  • Mobile Application Development
  • SaaS (Software as a Service) Solutions
  • Website Design & Development
  • API Integration Services
  • Digital Products & Software Licensing
  • Digital Marketing Services
  • Business Automation Solutions
  • Technical Consulting Services

We provide technology services only and do not engage in any activity prohibited under applicable laws and regulations.

2. Information We Collect

A. Personal Information
  • Full Name
  • Mobile Number
  • Email Address
  • Company Name
  • Business Address
  • GST Details
  • Billing Information
  • Support Requests
  • Communication Records
B. Business Information
  • Project Requirements
  • Technical Specifications
  • Development Requirements
  • Business Documents voluntarily provided by clients
  • API Integration Details required for service delivery
C. Technical Information
  • IP Address
  • Browser Information
  • Device Information
  • Operating System
  • Login Activity
  • Website Usage Data
  • Session Information
  • Cookies and Similar Technologies
D. Transaction Information
  • Order Details
  • Invoice Information
  • Subscription Details
  • Payment Status
  • Purchase History

Olive Media does not store complete debit card, credit card, net banking credentials, UPI PINs, CVV numbers, or other sensitive payment credentials on its servers.

3. How We Use Information

  • Delivering software and digital services
  • Processing customer orders
  • Providing technical support
  • Managing customer accounts
  • Improving service quality
  • Enhancing platform security
  • Preventing fraud and abuse
  • Sending transactional communications
  • Managing subscriptions
  • Generating invoices and tax documents
  • Complying with legal obligations
  • Monitoring system performance
  • Conducting internal business analysis

4. Legal Basis of Processing

  • Performance of a contract
  • User consent
  • Legitimate business interests
  • Compliance with legal obligations
  • Fraud prevention and security purposes

5. Payment Processing

Payments for software products, subscriptions, development services, and digital products are processed through authorized third-party payment processors and payment gateways.

All payment transactions are processed through secure encrypted channels.

6. KYC, Fraud Prevention & Security Monitoring

  • Verify customer information
  • Reject suspicious transactions
  • Suspend fraudulent accounts
  • Cooperate with law enforcement agencies
  • Maintain logs for security investigations

7. Data Sharing and Disclosure

We do not sell, rent, lease, or trade personal information to third parties.

  • Payment Processors
  • Hosting Providers
  • Cloud Infrastructure Providers
  • Technology Service Providers
  • Legal and Regulatory Authorities
  • Professional Advisors and Auditors

8. Data Security

  • SSL Encryption
  • Secure Server Infrastructure
  • Access Control Mechanisms
  • Firewall Protection
  • Security Monitoring
  • Data Backup Procedures
  • Authentication Systems

Despite reasonable safeguards, no internet-based system can guarantee absolute security.

9. Data Retention

  • Deliver services
  • Fulfill contractual obligations
  • Maintain business records
  • Resolve disputes
  • Meet tax and legal requirements
  • Detect and prevent fraud

10. Cookies Policy

  • Improve website functionality
  • Analyze website performance
  • Remember user preferences
  • Maintain security
  • Enhance user experience

Users may manage cookie preferences through browser settings.

11. Third-Party Services

Our website, software, or applications may contain links to third-party websites or services.

We are not responsible for the privacy practices, content, security, or policies of external websites or services.

12. User Rights

  • Access personal information
  • Correct inaccurate information
  • Request deletion of data
  • Withdraw consent where applicable
  • Request information regarding data processing
  • Raise privacy-related concerns

13. Children's Privacy

Our services are intended for businesses, professionals, and individuals aged 18 years or older.

We do not knowingly collect personal information from minors under the age of 18.

14. Compliance With Laws

  • Applicable Laws
  • Government Orders
  • Court Orders
  • Regulatory Requirements
  • Law Enforcement Requests

15. International Data Transfers

Where necessary, information may be processed, stored, or transferred through cloud infrastructure and service providers located in different jurisdictions.

16. Changes to This Privacy Policy

Olive Media reserves the right to modify, update, or revise this Privacy Policy at any time.

Updated versions shall become effective immediately upon publication on our website.

17. Contact Information

Olive Media
GST Number: 09MJZPK0648G1ZD
Website: https://olivemedia.in
Email: support@olivemedia.in

For privacy-related questions, legal notices, or data protection requests, users may contact us through the above communication channels.

Declaration

By using the website, software, applications, APIs, digital products, or services provided by Olive Media, you acknowledge that you have read, understood, and agreed to this Privacy Policy and consent to the collection, use, storage, and processing of information as described herein.

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